This Privacy Policy explains exactly what personal information 99pk collects from Pakistani players, how that information is used, who it is shared with, and what rights you hold over your own data. Your trust is central to everything we do.
Your Privacy Matters at 99pk: 99pk is committed to handling your personal information with transparency and care. By registering or using 99pk, you acknowledge that you have read and understood this Privacy Policy. If you have any questions, our support team is available 24/7 via live chat inside your account dashboard.
This Privacy Policy ("Policy") describes how 99pk ("the Platform", "we", "us", "our") collects, processes, stores, and shares personal data about individuals ("you", "Player", "User") who register for or use the 99pk online gaming platform available at 99pk.today.
99pk is operated by an internationally licensed gaming company and is committed to handling personal data responsibly in accordance with applicable international data protection standards. This Policy is designed to give you clear information about how your data is used — in plain, readable English — without burying important details in overly technical language.
This Policy should be read alongside the 99pk Terms & Conditions and Responsible Gaming Policy, both of which form part of your overall agreement with the platform. Where this Policy is silent on any matter of data processing, the applicable international data protection framework governing 99pk's licensing jurisdiction will apply.
For the purposes of applicable data protection law, 99pk acts as the data controller in respect of personal data collected directly from players through the 99pk.today website and associated account services. The data controller is responsible for determining the purposes and means by which personal data is processed.
In certain circumstances — for example, where 99pk uses a third-party game provider that operates its own player-facing interface — that third party may act as an independent data controller or as a joint data controller alongside 99pk. Where this applies, the relevant third party's privacy terms will be made available within that game interface.
Data Protection Contact: For all data protection queries, including subject access requests and correction requests, contact 99pk at [email protected] or via 24/7 live chat inside your account dashboard.
99pk collects the following categories of personal data from players registered on or using the platform. Data collection is limited to what is necessary for the specified purposes — we do not collect data we do not need.
| Data Category | Examples | Required For |
|---|---|---|
| Identity | Name, CNIC, date of birth | Account registration, KYC, age verification |
| Contact | Mobile number, email, address | OTP login, account communications, KYC |
| Financial | JazzCash ID, bank details, transactions | Deposits, withdrawals, AML compliance |
| Technical | IP address, device info, session logs | Security, fraud detection, platform improvement |
| Communications | Chat logs, emails, complaints | Support, dispute resolution, audit trails |
99pk collects your personal data through the following channels:
99pk processes personal data only for specified, legitimate purposes. The table below sets out the primary purposes for which your data is used and the corresponding legal basis for each processing activity.
Your identity and contact data is used to create and manage your 99pk account, authenticate your logins via OTP, communicate important account updates, process password resets, and maintain your account security settings.
Financial data is used to process your PKR deposits via JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and other accepted methods, and to process withdrawal requests to your verified payment accounts. Transaction records are maintained as required by financial regulatory obligations.
99pk is required under its international gaming licence to conduct Know Your Customer (KYC) verification, maintain anti-money laundering (AML) controls, screen players against sanctions lists, and report certain transactions to regulatory authorities where legally obligated. These compliance activities require processing of identity, financial, and technical data.
Usage and financial data — including deposit frequency, session duration, and betting patterns — is analysed to identify players who may be experiencing gambling-related harm. This analysis supports 99pk's responsible gaming obligations and enables proactive intervention where appropriate. See the Responsible Gaming page for full details.
Technical and usage data is processed to detect and prevent fraud, account compromise, multi-accounting, bonus abuse, and other prohibited conduct as defined in the 99pk Terms & Conditions. This processing is essential to maintaining the integrity of the platform for all registered players.
Communications data — including live chat transcripts and email correspondence — is retained to resolve support queries, investigate disputes, and maintain an audit trail of interactions between players and the 99pk support team.
With your separate, explicit consent, 99pk may use your contact data to send promotional communications about bonuses, new games, and platform features. You may withdraw your consent to marketing communications at any time through your account notification settings or by contacting support.
99pk processes personal data on the following legal bases as applicable under international data protection standards:
99pk does not sell your personal data to any third party. Data is only shared with third parties where necessary for platform operations, legal compliance, or with your explicit consent.
99pk shares personal data with the following categories of third parties only to the extent necessary for the stated purpose:
All third-party data processors engaged by 99pk are bound by contractual obligations requiring them to process your data only in accordance with 99pk's instructions and applicable data protection standards.
As an internationally licensed platform serving Pakistani players, 99pk may process or store your personal data in jurisdictions outside Pakistan. Where such transfers occur, 99pk ensures that appropriate safeguards are in place to protect your data — including contractual data transfer mechanisms and processing agreements that require overseas recipients to maintain data protection standards equivalent to those applicable under 99pk's licensing framework.
By using the 99pk platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions that may not have data protection laws identical to those of Pakistan. 99pk takes reasonable steps to ensure that any such transfers are conducted with appropriate protections in place.
99pk retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory obligations. The following general retention guidelines apply:
Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with you as an identifiable individual.
99pk implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include:
While 99pk takes the security of your data seriously and maintains robust technical safeguards, no online platform can guarantee absolute security against all possible threats. You also play a role in protecting your account by keeping your login credentials confidential and reporting any suspected unauthorised access to 99pk support immediately.
99pk uses cookies and similar tracking technologies on the 99pk.today website to support essential platform functionality, maintain your login session, and analyse usage patterns to improve the player experience. The following categories of cookies are used:
You can manage your cookie preferences through your browser settings. Disabling certain categories of cookies may affect the functionality of the 99pk platform. Strictly necessary cookies cannot be disabled while using the platform.
Subject to applicable data protection law and any overriding legal obligations — including 99pk's AML and gaming licence retention requirements — you have the following rights regarding your personal data held by 99pk:
Request a copy of the personal data 99pk holds about you, along with information about how it is used.
Request correction of inaccurate or incomplete personal data held on your 99pk account.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Request that 99pk restricts how your personal data is used in certain defined circumstances.
Request a copy of data you have provided to 99pk in a structured, machine-readable format where technically feasible.
Object to processing based on legitimate interests or for direct marketing purposes, including withdrawing marketing consent at any time.
To exercise any of these rights, contact 99pk via live chat support (available 24/7 inside your account dashboard) or by emailing [email protected]. 99pk will respond to all valid data rights requests within 30 calendar days. Where a request is complex or numerous, this period may be extended by a further 60 days with notification to you.
Note on Legal Obligations: Certain data — particularly KYC documentation, financial transaction records, and AML-related data — cannot be deleted upon request because 99pk is legally required to retain it under its gaming licence and applicable financial regulations. 99pk will clearly explain which data falls into this category when responding to any erasure request.
99pk is strictly for adults aged 21 and above. The platform does not knowingly collect personal data from individuals under the age of 21. Age verification is enforced through the KYC process.
99pk does not knowingly collect, solicit, or retain personal data from persons under the age of 21. All accounts are subject to age verification during the KYC process. Where 99pk discovers that a person under the age of 21 has created an account and provided personal data, that account will be immediately closed, all personal data associated with the account will be deleted, and any funds deposited will be returned via the original payment method subject to verification.
If you are a parent or guardian and believe that a person under the age of 21 in your care has registered on 99pk, please contact our support team immediately via live chat or at [email protected].
99pk may update this Privacy Policy from time to time to reflect changes in data processing practices, updates to applicable law, or changes to the platform. The current version of this Policy is always accessible at 99pk.today/privacy-policy, with the effective date displayed at the top.
Where changes to this Policy are material — meaning they significantly affect your rights or 99pk's data processing activities — registered players will be notified via email or in-platform notification prior to the changes taking effect. Your continued use of 99pk following such notification constitutes acceptance of the updated Policy.
If you have any questions about this Privacy Policy, how 99pk processes your personal data, or wish to exercise any of your data protection rights, please contact 99pk through the following channels:
Live Chat: Available 24/7 inside your account dashboard — the fastest way to reach the 99pk support team for any data-related query.
Email: [email protected] — for formal data rights requests, we recommend using email so that you have a written record of your request and 99pk's response.
99pk is committed to resolving all privacy-related queries promptly and transparently. If you are not satisfied with how 99pk has handled your data rights request, you may escalate the matter to the relevant data protection supervisory authority in the jurisdiction governing 99pk's international gaming licence.
These are the concrete measures 99pk maintains to keep your personal data safe and your privacy rights respected — not promises, but active practices.
All data transmitted between your device and 99pk travels over 256-bit SSL/TLS encryption — the standard used by Pakistani banks for online transactions. No data leaves your device unencrypted.
99pk collects only the personal data that is genuinely necessary for operating the platform, fulfilling regulatory obligations, and protecting player accounts. We do not harvest data we do not need.
99pk does not sell, rent, or trade your personal data to any third party for commercial purposes. Data is shared with third parties only to the extent necessary to operate the platform and meet legal obligations.
New device logins require OTP verification via your registered Pakistani mobile number — providing a second layer of protection against unauthorised access even if someone guesses or steals your password.
Personal data is retained only for as long as legally required — typically five years for financial and KYC records. Once the retention period expires, data is securely deleted or anonymised.
Your data protection rights — access, correction, erasure, portability — are clearly explained and easy to exercise. Contact live chat or email support to make a request; 99pk responds within 30 days.
Now that you understand how 99pk handles your personal data, you can register or log in knowing that your information is secure, encrypted, and processed only for legitimate purposes. Ready to play cricket betting, slots, and live casino?
21+ By continuing you confirm you are aged 21 or above and agree to the Privacy Policy above.